Refund Policy:
For Online Courses:
1. **Refund Eligibility:**
– Refunds are available within [07 days] from the date of purchase.
– To be eligible for a refund, the course must not have been completed beyond [20%] or [any] modules/lessons, and a valid reason must be provided.
2. **Refund Process:**
– To request a refund, please contact our customer support team at [contact email/phone number].
– Provide your order details, the reason for the refund, and any relevant documentation.
– Our team will review your request and respond within [2 business days] with further instructions.
3. **Refund Criteria:**
– Refunds will only be processed for valid reasons, such as technical issues, dissatisfaction with course content, or inability to access course materials.
– Refunds will not be provided if the course has been completed beyond the eligible threshold or if the request is made after the specified refund period.
4. **Refund Method:**
– Refunds will be issued using the same payment method used for the original purchase.
– It May take a maximum [of 15 business days] for the refund to be processed and reflected in your account.
Refund Policy For Softwares :
1. **Refund Eligibility:**
– Refunds are available within [7 Days] from the date of purchase.
– To be eligible for a refund, services must not have been fully rendered, and a valid reason must be provided.
2. **Refund Process:**
– To request a refund, please contact our customer support team at [contact email/phone number].
– Provide your order details, the reason for the refund, and any relevant documentation.
– Our team will review your request and respond within [02 business days] with further instructions.
3. **Refund Criteria:**
– Refunds will only be processed for valid reasons, such as dissatisfaction with services provided or failure to meet agreed-upon objectives.
– Refunds will not be provided if services have been fully rendered or if the request is made after the specified refund period.
4. **Refund Method:**
– Refunds, if approved, will be issued using the same payment method used for the original purchase.
– It May take a maximum [of 15 business days] for the refund to be processed and reflected in your account.
Note: This refund policy is subject to change without prior notice. Please review the policy periodically for any updates or amendments.